Q #348 - On a motorway, when should the hard shoulder be used?
The hard shoulder should only be used in a genuine emergency. If possible, and if it's safe, use a roadside telephone to call for help. This will give your exact location to the operator. Never cross the carriageway or a slip road to use a telephone on the other side of the road.
When answering a mobile phone
When an emergency arises
When taking a short rest
When checking a road map



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